Warranty Policy
At PRESTIGE TIME WATCH SERVICE PTE. LTD., we are committed to delivering professional watch repair and maintenance services with the highest standards of craftsmanship.
Warranty Coverage
All completed repair and maintenance services are covered by a 12-month service warranty from the date of collection or delivery, unless otherwise stated.
This warranty covers defects resulting from our workmanship or from parts supplied and installed by us during the repair.
Warranty Exclusions
The warranty does not cover:
· Accidental damage, impact, or misuse.
· Water damage caused after collection or resulting from improper use.
· Normal wear and tear.
· Damage caused by unauthorized repairs or modifications.
· Cosmetic issues such as scratches, dents, or discoloration.
· Problems unrelated to the repair or service originally performed.
· Damage resulting from improper storage or exposure to magnetic fields, chemicals, or extreme temperatures.
Warranty Claims
If you believe your watch is experiencing an issue covered under our warranty, please contact us before arranging any third-party repair.
Our technicians will inspect the watch to determine whether the issue falls within the warranty coverage. If covered, the necessary repair will be carried out at no additional labour cost.
Limitation of Liability
Our warranty is limited solely to the repair services performed by PRESTIGE TIME WATCH SERVICE PTE. LTD. and does not extend to consequential losses, indirect damages, or issues unrelated to the original repair.
Contact Information
PRESTIGE TIME WATCH SERVICE PTE. LTD.
Address
#03-04, Ocean Financial Centre
10 Collyer Quay
Singapore 049315
Phone / WhatsApp
+65 8293 9039
Opening Days
Monday – Saturday (Open on Public Holidays)
Business Hours
10:00 AM – 7:00 PM
